Ordering Information

How to Order:

Phone: 866-889-6505
Fax: 618-667-1982
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Shipping Limits:

We ship anywhere in the United States and Canada. For other countries, please contact us for more information.

Customer Guarantee:

Limited Warranty: We warrant products sold to be free from defects in materials and workmanship under proper use and storage, for a period of 12 months from the date of the original shipment.

Our liability and obligation under this warranty shall be expressly limited to the repair or replacement, as we may determine at our sole discretion, of any defective merchandise for which the buyer has given notice to us.  No warranty claim will be allowed which, in our opinion, resulted from misuse, negligence, accident, or repair by an entity other than LifeLines Neurodiagnostic Systems, Inc.

Other than the repair or replacement of defective products under the limited warranty set forth above, we shall have no obligation to the buyer with respect to any monetary damages by any defect, and in no event shall we be liable to the buyer for any lost profits or consequential damages.

Return Policy:

Items may be returned for refund or replacement within 30 days of the shipment date.  You must obtain a Return Merchandise Authorization number from us prior to the return of any items.  All returns must be accompanied by the packing slip.  You may want to insure your return; we cannot be responsible for lost or misdirected returns.  For merchandise returned for refund, credits will be issued to your credit card and will appear on your billing statement.  Shipping and handling charges are non-refundable.

Return merchandise with RMA and packing slip to:

LifeLines Neurodiagnostic Systems, Inc.
Attn: Returns
611 Riggin Road
Troy, IL 62294

If you have any questions regarding your order, please feel free to contact us toll-free at 866-889-6505.

Payment Options:

We accept Visa, MasterCard & American Express. We also accept checks and bank transfers and will invoice customers with prior authorization and agreed payment terms.