Production Support Tech

Location: Troy, IL
Department: Clinical Applications and Support
Listing Date: 2019-07-10
Position: Production Support Tech
Job ID: Production Support Tech
Job Type: Full-Time
Education Level: High School or equivalent
Experience Level: Entry Level

The Production Support Tech performs all tasks involved in the production of the company’s products. The position follows standard work methods and practices safe work habits to ensure production is efficient and safe. This position also provides telephone support to customers using Lifelines products


Follow SOP’s, processes, procedures and work instructions to support the production of products.

Assemble finished goods following all quality standards.

Maintain excellent quality of all goods produced. 

Provide excellent customer service to assist customers in using Lifelines products.

Document processes followed during the production of products.  

Carry out basic quality checks on shipped goods.

Provides telephone support for all clients using Lifelines equipment or software to resolve problems, sometimes using remote access software. 


Skill Requirements

High-School Diploma

1 year experience working in a manufacturing environment 

Proficient in basic computer skills. ie software installation, troubleshooting, assembly. 

Strong work ethic and organizational skills. 

Basic reading skills. 

Willingness to comply with all safety guidelines at all times. 

Attentive to detail.  

Must be able to follow directions. 



$30,000.00 to $36,000.00

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